Several CPGs lean on broker networks to cover retailer relationships, and we keep seeing the same pattern. Reps are representing multiple brands, with limited time per buyer and a lot of ground to cover. They don’t have time to build effective storytelling materials for every buyer meeting.
The retail landscape isn’t making it easier. Volume growth remains difficult across most categories, and buyers are looking for CPGs with a partnership mindset who can help grow the category and drive results.
We’ve solved this for our CPG clients by packaging their selling materials as a modular toolkit rather than a collection of standalone decks. It’s an approach that you can consider applying on your own.
Below is one example of what a toolkit like this can include. Think of it as a starting framework you can adapt based on your broker network, your categories, and your retail footprint:
1/ Company Overview because the buyer may never have heard of you. (e.g., we worked with a cheese company that’s €10 billion in Europe and virtually unknown in the U.S.)
2/ Business Priorities for the broker: guidance on how to prioritize their efforts (e.g., SKU / distribution priorities, by channel) when they’re in front of buyers.
3/ Category Growth Playbook so brokers can speak fluently about category drivers and pitch products within that context, not in a vacuum.
4/ Channel and Retailer-Specific Strategies because what works at Walmart looks different from what works at a C-store or a regional grocer. This chapter makes that easy to navigate.
5/ Product Features and Benefits, which most companies cover well already. We make it sharper by layering in shopper and category insights (the why behind the buy) alongside the product story.
6/ Promo and Merchandising Programs with the tactical resources brokers need to drive velocity at shelf.
7/ Performance Metrics and Accountability, a scorecard for tracking broker performance and driving accountability across the network. This one stays with the broker.
Not every chapter goes into every meeting. That’s the point. The toolkit is modular, so brokers use what fits the conversation. But when they walk in with the right combination of company context, category perspective, and retailer-specific strategy, the meeting changes.