We’ve been noticing a shift lately, especially at tech companies (think Airbnb, Duolingo, Block, Roku, Netflix), where the earnings shareholder letter is no longer just an add-on. It’s becoming the core of their quarterly messaging. As expectations around earnings communication shift, and with IROs looking to simplify their process, this...
3 Insights Worth Your Attention I. How to Pressure-Test Your Story to Turn Top-to-Tops into Real Conversations A strong Top-to-Top or JBP story isn’t just about what you want to say. It’s about anticipating how the conversation might go. The best teams don’t just align on strategy and messaging. They...
In early 2025, various news outlets reported that The Hershey Company was preparing for record-high cocoa prices and evaluating strategies to manage commodity volatility. On February 18th, Hershey took the stage at the CAGNY Conference, a key investor event for major CPG companies, to address these challenges. For Hershey’s Investor...
“You wouldn’t believe how many meetings I sit through where, by the end, I still have no idea what the company is trying to say.” That’s Sid Chand Lall, a fund manager at Marlborough Group (a UK-based investment management firm) overseeing $15 billion in assets, speaking on the Enquire podcast (a great listen for top IR...
There’s an unspoken reality in Investor Relations: No matter how well you craft the investor narrative, your CEO has the final say. And sometimes, their delivery robs the message of its impact. It’s a tough spot. Your job as an IRO is to ensure that investors walk away with a...
Most weeks, we focus on sharing useful content. But every now and then, we take a moment to talk about how we’re working with IROs and how we can support you in 2025. We essentially do two things for IROs: 1. Done-for-you Investor Presentation Services: We build clear, compelling, investor-friendly...
Read, react, and discuss on LinkedIn! At the CMA Conference hosted by Category Management Association, Doug Stephens, founder of Retail Prophet and a leading expert on the future of retail, shared a powerful message: Traditional ways of competing in retail are dead. Competing on selection, convenience, pricing, or product? That’s...
One of the most practical takeaways from the CMA 2025 Conference came from Colin Ching and Liliya Babraunichaya at Microsoft (big thanks to them!). They shared a simple yet powerful way to get better results from AI—one that I immediately started using. It’s called the GCSE Framework, a structured approach...
By Mark Hayes Business functions are judged not just by their outcomes but by their strategic impact on a company’s growth, sustainability, and competitiveness and branding matters. The demands on the Investor Relations Officer (IRO) market have evolved, so too has the role of the Investor Relations Officer (IRO). The...
The Opportunity Armstrong’s Investor Overview Presentation had evolved through incremental updates. It was current, but the story had become less cohesive. Like many IROs, their team found that each revision chipped away at the structure, making the narrative harder to follow. The company’s stock had been performing well, and investor...

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